Xpointsports.com - PRIVACY POLICY, TERMS & CONDITIONS of Use
ABN: 93 134 552 944

Last Updated: 11 January 2022

The Xpoint® live-to-web management system (including specific screen layouts, data and operational systems, functionality, and methodology) that comprise this website in conducting events are the intellectual property of Xpoint Sports Systems Pty Ltd. ‘Xpoint®’ and may not be reproduced, copied, or imitated in any way whatsoever without the prior written consent of Xpoint Sports Systems Pty Ltd.

The Xpoint® and IPR logo trademarks, concept, live-to-web management system, IPR player rating system, Reward Store, live scoring, match formats, operating systems and marketing along with any written procedures and supporting documentation, marketing collateral, including information appearing electronically on this website that depict the aforementioned intellectual property is copyright and may not be reproduced, copied or imitated in any way whatsoever without the prior written consent of Xpoint Sports Systems Pty Ltd.

Background

Xpoint was conceived by a handful of passionate tennis industry leading identities in Sydney, Australia. Xpoint is a purpose-built live-to-web platform to empower and engage Event Providers and players alike. The platform is interactive, dynamic, mobile, cutting edge with a youthful presence.

Xpoint is ‘best in field’ and augmented by features/functionality such as online entry, online payments, entry form generator, international player rating (iPR), other rating integrations, invitational multi event provider solution, full suite of draw programs including series, find-a-substitute player functionality, player live scoring and result entry, reward store and loyalty program, social media integration (player walls), sponsor displays, multi-screen live scoring displays and more.

Xpoint is a proven platform in the racquet sports landscape being utilized by encompassing coaches to state and national bodies. Whatever the Event Provider level, Xpoint's adoption results in Event Provider professionalism and player engagement.

Password

When you sign up to Xpoint for an Event Provider &/or Player Account you must choose an exclusive email address (username) under your control and establish a password for your account. You are entirely responsible for maintaining the confidentiality of your password and agree not to disclose your password to any third party. You agree to notify Xpoint immediately if you suspect unauthorized access to your account occurs. You are solely responsible for your account.

Player Access Fee

All players are required to pay the Player Access Fee (annual). The Fee is displayed in New Events, My Accounts or Renewal Notifications each year. Your Player Account provides access to your My Event Providers, My Play, My Info, My Accounts and Supervisor (if required). Your 'My' sections deliver all your personal events activity content and functionality which is listed on the Player Access flyer. Upon the Player Access Fee becoming due, players will be redirected to the Player Access Due page, to execute payment.

Online Payments

All payments are made via 128bit SSL technology to ensure the security of your personal and credit card data.

Xpoint Reward Points

Event Providers at their sole discretion may choose Xpoint® reward points for prizes in some of their events. On these events the reward points level is displayed on the Event Providers ‘New’ events website page along with sponsor, event supervisor, event type, match format, closing date, starting date, venues, and other important information relating to the event.

Xpoint reward points can only be used to redeem items displayed on the Xpoint Rewards Store (rewards.xpointsports.com). The use of reward points is governed by the following terms:

• Reward Points – are allocated to event winner and runner-up team players;
• Teams With Extra Players (winner & r/up only) – have their team Reward Points pool recalculated by the number of team players;
• Reward Points Allocation – on event completion the system automatically uploads all Reward Points to the player/s 'My Accounts' > 'Reward Points Account' and emails a notification with a link to the Rewards Store;
• Redeeming Rewards – player/s 'Login'. Then simply click on the 'Rewards Store' and go shopping. Upon selecting product’s the system automatically adjusts players Reward Points Account;
• Reward Points Top Up – players “can add $$$ via credit card to redeem higher rewards;
• Reward Product Freight/Delivery – all rewards are freight included in the displayed Rewards Points value and are shipped directly to the player’s personal address;
• Reward Points – are not transferable;
• Reward Points – are not redeemable for cash;
• Reward Points Expire – three(3) years from the date of issue;
• Ordered Product Not Available – may be switched to a similar product;
• No Supplier Guarantee – Xpoint reward suppliers do not guarantee supply of product displayed in the Rewards Store.

Rewards Store Returns Policy

Payments made via the Rewards Store are for products as displayed in the rewards store. Xpoint reward points must be used to redeem for products, however you may choose to contribute a portion of the value via a credit card payment. This contribution can only be to the maximum value allowed by the ‘points + pay’ calculator contained within each product display. Products found to be defective upon receipt will be replaced. Products may be returned within ten (10) days of receipt if faulty or damaged (a AU$15.00 administration charge will be applied) so long as the goods are in their original unused, undamaged or unwashed condition.

Xpoint Sports Systems Pty Ltd
4 Breakers Way
Forresters Beach NSW 2260
Australia
+61 403 550 088
contact@xpointsports.com
Or email us here.

Entry Fee Refund Policy

Event Providers will provide Entry Fee refunds less a $10.00 administration fee to players who (i) enter an event that for whatever reason does not commence within 7 days of the displayed start date or (ii) wish to withdraw from the event 7 days before the displayed event close date. However, if a player withdraws after the event close date, then no refund will be provided to the player.

Appropriate Content

The Xpoint website allows you to display content on your ‘Player Profile’ page and post publicly viewable comments on other Xpoint ‘Player Profile’ pages. Your publicly displayed ‘Player Profile’ page may not include any of the following items: telephone numbers, email addresses, street addresses, lewd, obscene, derogatory, violent, racist, discriminatory, or harassing language, and any photographs containing nudity or obscene, lewd, excessively violent, harassing, sexually explicit or otherwise objectionable subject matter, or an image of a person you have not gained permission from to post their image on the site. Or content that:

• Solicits any personal information from a person;
• Contains any external link or reference to another website outside of Xpoint;
• Contains any email address;
• Promotes information that you know to be false, misleading, illegal or promotes any illegal activity;
• Advertises or promotes any alcoholic or gambling related products;
• Advertises any commercial activity, products or services;
• Attempts to impersonate another person.

Despite this prohibition, other ‘Player Profiles’ may contain inaccurate, inappropriate, offensive, or sexually explicit material, products or services, and Xpoint assumes no responsibility or liability for this material. If you become aware of misuse of this site by any person, please contact us here. Xpoint reserves the right, at its sole and absolute discretion, to reject, refuse to post or remove any posting by you, or to restrict, suspend, or terminate your access to all or any part of the website services at any time, for any or no reason, with or without prior notice, and without liability. Xpoint may also choose to remove you as a competing player in an Xpoint® event at any time if it, at its sole discretion, believes you have violated any part of these terms, or for any other reason as the Xpoint® rules provide from time to time.

Disclaimer

Any inaccuracy of information shall be considered a typographical error. Xpoint and Event Providers are not responsible for the privacy, content, or view expressed by any website linked to this website or by individual Xpoint players on their player profile page. We attempt to be as accurate as possible. However, Xpoint and the Event Providers do not warrant that event (the product/service) descriptions or other content of this site is accurate, complete, reliable, current, or error-free. In the case of any protest relating to scoring and match results, Xpoint, Event Providers &/or their appointed representative, shall have the final determination and no correspondence will be entered into.

Linking In

Event Providers are free to embed or link another website to their Xpoint site so long as the Event Provider does not imply any sponsorship by Xpoint of their site (unless permission is given by Xpoint to the contrary). Event Providers may only display an Xpoint® trademark (including the Xpoint® logo) on their web site if Xpoint expressly gives you permission to do so. In any case, the trademark must only be displayed in the form provided by Xpoint and may not be changed or manipulated in any way. The trademark must be displayed in the exact dimensions as provided and may not be altered. You may not re-use any trademark that you take a copy of from this website. This web site, the information it contains and the products and/or services offered should only ever be considered as displayed and/or provided in the state of New South Wales, Australia.

No Liability For Content

Xpoint may at any time update its live-to-web management system, screen layouts, functionality or content. The Xpoint system contains links to Event Providers businesses, other websites or systems and social media channels. Xpoint provides these links to Event Providers, parents, guardians, and players for engagement in their tennis event activities. Xpoint does not provide endorsement of any website or system, it's operators or any goods or services promoted. Xpoint is not responsible for, and will not be liable in respect of, the content or operation of any other websites or system.

Xpoint Liability

Xpoint will not, in any circumstance or case, be liable for:

• Any direct loss or damage that an Event Provider or player may suffer as a result of using the system;
• Any loss of Event Provider or player profit, business opportunity, goodwill, anticipated savings, consequential or damages loss or ranking level of whatever kind resulting from the use of the live-to-web system, even if Xpoint ought to have been or was aware of the possibility of such loss or damages.

Other Usage Laws

Subject to any applicable law which cannot be excluded:

• Event Providers or players use the Xpoint system at their own risk;
• Event Providers are solely responsible for their Xpoint site access by their administration personnel, event or match supervisors;
• Xpoint provides access to the system through the Event Provider to players without any express or implied warranties, including, but not limited to implied warranties of fitness for a particular purpose, merchantability and non-infringement;
• Xpoint does not guarantee, or make any representations or warranties that the system will be always safe, secure, complete, available and free of errors;
• Xpoint excludes all warranties, whether express or implied, in relation to the Xpoint system and any rewards or services accessible or promoted via the Xpoint system.

General Conditions

The Conditions may be updated by Xpoint at its discretion from time to time.

• The Conditions will be uploaded onto the Privacy Policy, Terms & Conditions page and continued to be part of the Enter Event process.
• These Conditions are governed by the laws of Australia in the state of New South Wales and you submit to the exclusive jurisdiction of the courts of New South Wales.
• Any Condition that is either wholly or partly unenforceable will be severed to the extent necessary to make the remaining Conditions enforceable.
• Any partial exercise, failure to exercise, or delay in exercising a power, right or remedy provided under these Conditions, or by law, does not operate as a waiver, or prevent or restrict any further or later exercise of that power, right, or remedy.

Privacy

Xpoint is committed to Event Providers and players privacy. When a person visits this website, Xpoint will only collect individually identifiable information about you when you voluntarily provide that information. It is a requirement of entry for Event Providers managing their events with the Xpoint® system that this information is provided upon request. It is a condition of entry to any event that the Event Provider be allowed to send you emails and SMS for so long as your account remains active. This allows the Event Provider to professionally manage, communicate and deliver timely information regarding your matches, opponents, wash-outs, re-scheduling and substitute players etc. Otherwise Xpoint will only collect statistical information about your visit to the website. Any personal information you provide through your Xpoint player account will be kept confidential and only be used to further support your relationship with your Event Provider. Event Providers, Agents or Contractors who, from time-to-time have access to your personal information, are required to keep this information confidential and not use it for a purpose other than carrying out the service they are performing for and on behalf of your Event Provider. Should you not wish to receive information from your Event Provider or wish to change or update your personal information simply notify them direct and they will satisfy all such requests as quickly as possible.

​Periodically, Xpoint will transmit data to the UTR and Tennis Australia for enhanced scoring, ranking, and player history records and storage. This may include information that identifies individual players so that results ranking data can be matched and kept up-to-date. It is a condition of entry to any event that is using the Xpoint system that this information be allowed to be provided to the UTR and Tennis Australia Limited in order for the results and ranking systems to operate effectively. The collection, storage, use and disclosure of personal information by Tennis Australia Limited is in accordance with the tennis privacy statement and the tennis privacy policy, which contains information about how you may access and seek correction of your personal information, how to complain about a breach of your privacy, and how any complaints will be dealt with.

Privacy Statement: www.tennis.com.au/privacy-statement
Privacy Policy: www.tennis.com.au/privacy

Copyright

Unless otherwise indicated, Xpoint owns the copyright to any concepts, specific screen layouts, data and operational systems, functionality and methodology, IPR player ratings system, Reward Store, live scoring, match formats, marketing, operating systems along with any written procedures and supporting documentation, marketing collateral and pictures contained on this site, other than that appearing on player profile pages. No part of this web site may be reproduced, copied, imitated or distributed in any way (except where it is for private, personal use) without the prior written consent of Xpoint Sports Systems Pty Ltd unless that information has been provided with the purpose and intent to the contrary. Written requests to reproduce any part of this web site can be directed to us here. All pictures used are the property of Xpoint or are used by Xpoint under license by another provider. The Xpoint® concept, live-to-web management system (including the specific screen layouts, data systems and operations that comprise this website) and playing formats in conducting racquet sports events are the intellectual property of Xpoint and may not be reproduced, copied or imitated in any way whatsoever without the prior written consent of Xpoint Sports Systems Pty Ltd. The written procedures, rules, supporting documentation and marketing collateral, including information appearing electronically on this website that depict the aforementioned intellectual knowledge is copyright and may not be reproduced, copied or imitated in any way whatsoever without the prior written consent of Xpoint Sports Systems Pty Ltd.

Event Provider Site & Other Items

Xpoint, provides the following to Event Providers:

• Free Xpoint System – Site Setup & Training, Full Hosting & Cloud Storage and Support & Updates
• Online Payment Gateway (eWays) – No Monthly Fees and Payments in 48hrs. Refer to Event Provider Flyer for transaction fees
• Site Sponsors – Up to four Sponsors for Revenue Generation
• Reward Points - Invoiced to Event Providers upon event activation
• Site Termination – Event Providers can give 30days notice in writing to have their Xpoint site removed

Breach

If an Event Provider or player breaches any Conditions, Xpoint may provide a remedy or choose to deactivate any login access to the live-to-web management system at its absolute sole discretion.